Andrei Papancea

Andrei Papancea is CEO at NLX where he drives the vision and strategy of creating and delivering next-generation conversational experiences for organizations across industries. Under his leadership, NLX has raised over $25 million in funding from top venture capital firms and now powers automated customer experiences for some of the world’s biggest brands, including United Airlines, Comcast and Red Bull. Prior to co-founding NLX, Andrei built the Conversational AI platform for American Express, processing millions of conversations across AmEx’s main servicing channels. NLX grew out of this experience with Andrei building a platform that solved key challenges around deploying conversational AI at the scale and complexity large enterprises require. He teaches graduate lectures on Cloud Computing and AI Engineering at Columbia University and New York University and holds a M.S. in Computer Science from Columbia University.